Satcom Global - Experts & Thought Leaders

Satcom Global Inc. has secured a new five-year GSA (General Services Administration) Contract, which permits the supply of satellite airtime and equipment to US Government departments and agencies. Contract #47QTCA24D00BA extends Satcom Global’s experience of supplying the federal, state, local, and Indigenous governments with commercial satellite communications services for over 25 years. Satcom Global Inc. is honoured to be among a select group of pre-approved suppliers offering products and services to help maintain essential and secure communications where terrestrial infrastructure does not exist. GSA Contract The GSA Contract (or Schedule), makes it quicker and easier for government departments to buy a range of services from approved suppliers such as Satcom Global Inc., with pre-established pricing and terms.  With the GSA Contract extension in place, Satcom Global can bid for and fulfill new government contracts, with customers confident in our capabilities as a transparent, vetted, and pre-approved supplier with a multitude of experience in supplying the government sector. Satellite communications Bo Feely, Vice President of Americas, said, “We are pleased to share that we have been awarded a new GSA contract, allowing us to continue providing satellite communications equipment and services to the US Government." "This new 5-year contract reflects our dedication to delivering reliable and advanced solutions, ensuring we can meet the government’s communication needs well into the future." Land-based satellite communications Equipment ranges from portable handheld satellite phones such as the Inmarsat IsatPhone2, and Iridium 9555 Satcom Global’s varied portfolio of land-based satellite communications includes both contract and prepay airtime services along with a wide range of associated hardware, many of which are military grade. Equipment ranges from portable handheld satellite phones such as the Inmarsat IsatPhone2, and Iridium 9555 to the rugged and reliable Iridium Extreme 9575. GlobalNet Satcom Global has also made it easier for customers to purchase and manage their satellite communications on an ongoing basis with the management platform GlobalNet. This online portal enables customers to purchase their own prepay vouchers and top-up their accounts in a quicker, more convenient way.

Global satellite communications provider, Satcom Global is delighted to share that renowned international subsea and offshore services company, Mermaid Maritime, has installed AuraNow VSAT on board an accommodation vessel to enable flexible bandwidth for business efficiency and crew communications. AuraNow VSAT The innovative maritime satellite communications solution, AuraNow VSAT, enables unlimited bandwidth changes, with no hidden fees or penalties, making it the ideal solution for offshore vessels that are required to adapt at very short notice to meet changing customer needs. As an industry first, Mermaid Maritime will only pay for the connectivity required in 24-hour increments, offering unprecedented flexibility and cost saving opportunities. The Resiliant Mermaid Maritime can use the AuraNow customer portal to upgrade the vessel’s Ku-Band package immediately The Resiliant, the 102-metre long pipe lay and accommodation work barge housing over 250 crew, has activated a monthly Ku-Band base package with a CIR guaranteeing data speeds. Furthermore, the AuraNow solution gives Mermaid Maritime the power and flexibility to change the bandwidth on the vessel at any time on the AuraNow portal, in order to meet their communications requirements on board. Driven by business needs, Mermaid Maritime can use the AuraNow customer portal to upgrade the vessel’s Ku-Band package immediately and for as little as 24 hours, facilitating increased requirements for data at short notice while on charter. AuraNow offers schedule bandwidth downgrades AuraNow also enables customers to schedule bandwidth downgrades or even fully suspend their service without penalty, providing opportunities for cost savings should a vessel be off charter, between projects, or in port. Francis Nicolas Langenfeld, the Sub Contract Manager in the Project Department at Mermaid Maritime, said: “We are very happy with our experience with Satcom Global, including service responsiveness and efficiency. The flexibility of Satcom Global’s AuraNow VSAT solution offers Mermaid Maritime a significant competitive advantage, offering a variety of benefits to our organisation, which in the offshore industry, faces variable customer requirements with very significant activity changes at short notice.” Satcom Global installs Intellian v100NX maritime antenna On recent vessel attendances in Singapore, Satcom Global’s team of expert engineers installed two Intellian v100NX maritime antennas and below deck racks, enabling separate systems for client business and crew communications. The Resiliant, with its 300-tonne crane and two 60-tonne pipe-lay tension system, will operate in the Songkhla region in the Gulf of Thailand, and was also fitted with the Intellian C700 delivering the Iridium Certus service as a global L-Band back-up solution. Optimise network efficiency Vessel operational data speed requirements are almost never consistent" James Tucker, President - Asia Pacific at Satcom Global, said: “Vessel operational data speed requirements are almost never consistent. The current competitive offerings in the maritime VSAT market typically encourage customers to purchase a high bandwidth package for longer than they may need it. This is inefficient and costly to the customer.” He adds, “AuraNow allows our customers to optimise the efficiency of their network. Vessel managers can easily make bandwidth changes instantly through our proprietary portal, minimising the unnecessary costs associated with long-term fixed contracts. We hope that Mermaid Maritime enjoys the network flexibility, freedom, and efficiency that AuraNow will provide to them.” Communications management portal AuraNow offers a communications management portal for 24/7/365 control over vessel connectivity, allowing fleet managers to control VSAT bandwidth as needs and requirements change. With bandwidth on demand, customers can instantly upgrade their bandwidth package at the touch of a button, or schedule future downgrades and suspensions of their service. The one-stop-shop also gives visibility of vessel connectivity status and performance, as well as weather and sea conditions, satellite beam overlay and vessel tracking.

Global satellite communications provider, Satcom Global has announced that Arklow Shipping has signed a new fleetwide, long-term agreement for AuraNow VSAT, and committed its new build vessels to install the groundbreaking solution offering unlimited data with truly flexible bandwidth. From their new state of the art headquarters in Arklow, the Irish ship owner and charterer has signed significant contract extensions and new agreements with their long-standing satellite communications provider, Satcom Global. AuraNow VSAT Arklow has the power and flexibility to change the bandwidth on their vessels at any time The innovative maritime satellite communications solution, AuraNow VSAT, offers industry-renowned flexibility with unlimited bandwidth package changes, and no hidden fees or penalties. As an industry first, Arklow will only pay for the bandwidth required by each vessel in 24-hour increments for its fleet of R-Class and G-Class vessels. Activated on a monthly Ku-Band base package with a CIR guaranteeing data speeds, Arklow has the power and flexibility to change the bandwidth on their vessels at any time, in order to meet their communications requirements on board. AuraNow customer portal to upgrade Ku-Band package Driven by business needs, Arklow can use the AuraNow customer portal to upgrade their Ku-Band package immediately and for as little as 24 hours, facilitating upload and download of documents and forms, video calls, crew training and remote audits at sea. AuraNow also enables customers to schedule bandwidth downgrades or even fully suspend their service without penalty, providing opportunities for cost savings should a vessel be on a lengthy port stay or in dry dock. Satcom Global’s solution offers greater flexibility Declan Lott, IT Manager at Arklow Shipping, said “Our chartering, technical and crewing departments are very happy with the performance of AuraNow, as we continue to accelerate our digital transformation. The flexibility of Satcom Global’s solution provides the opportunity to change our bandwidth on a daily basis to access more data, both for work tasks and for crew downtime on board the vessels.” Declan Lott added, “Crew can use as much data as they like on their own devices with the BYOD functionality, giving them freedom to browse the internet and keep in touch with loved ones at home, which is crucial for crew welfare.” Global AuraNow Ku-Band service The global AuraNow Ku-Band service is delivered through the Intellian NX series of maritime antennae The global AuraNow Ku-Band service is delivered through the Intellian NX series of maritime antennae, with Arklow’s regionally trading vessels using 4G back-up communications. The larger globally trading vessels travelling longer and more remote routes have installed the reliable and compact Intellian C700 delivering the global and high-speed Iridium Certus service. In addition to satellite communications solutions, Satcom Global has also upgraded Arklow’s CCTV safety and security systems, retrofitting equipment on all existing vessels and installing state of the art CCTV systems on new vessels, in addition to installing Intellian TVRO on the latest G-Class vessels. Satcom Global and Arklow Shipping partnership Alex Stewart, COO at Satcom Global, stated “We are delighted to continue to grow our relationship with our long-standing customer, Arklow, and it is great to see the business and crew benefits they are enjoying thanks to the flexibility of our innovative AuraNow solution.” Alex Stewart adds, “Arklow is known for its commitment to implementing the latest technological advancements to ensure the safe and efficient operation of their vessels and quality of service to their customers. AuraNow VSAT is the ideal solution for such a modern and forward-thinking shipping company, because it was developed with groundbreaking levels of service and contract flexibility at its core.” Communications management portal for 24/7/365 control AuraNow offers a communications management portal for 24/7/365 control over vessel connectivity, allowing fleet managers to control VSAT bandwidth as needs and requirements change. With bandwidth on demand, customers can instantly upgrade their bandwidth package at the touch of a button, or schedule future downgrades and suspensions of their service. The one-stop-shop also gives visibility of vessel connectivity status and performance, as well as weather and sea conditions, satellite beam overlay and vessel tracking.