Summer has been particularly great for the Marine Logistics Department in Copenhagen, which landed a new customer in a competitive market.
Door-to-deck solutions
Frank Hjorth, Manager of Wrist Marine Logistics Copenhagen, says, “This is a customer operating in complex areas of the world, where local know-how of last mile solutions is a necessity."
Frank Hjorth adds, "We are proud of our ability to provide expert care to this customer, delivering complete door-to-deck solutions with order follow-up at competitive prices.”
Demonstrating strengths and services
Over a trial period of 2 months, the colleagues in Wrist Marine Logistics demonstrated their strengths, value-adding services, and expertise, winning 11 out of 12 inquiries. Key service points for the customer:
- Ability to deliver complete door-to-deck solutions with order follow-up.
- Local know-how of last-mile solutions in complex ports.
- State-of-the-art online portal with key features; transport and cost analysis, easy booking/quoting process, and the recently developed feature: CO2 emissions data.
The customer was satisfied with the operations and service, thus deciding to move all spare parts and logistics activities to Wrist Marine Logistics going forward.