Provided by Zurich, this new service will offer customers the synergy of world-class logistics and insurance solutions. Maersk has teamed up with Zurich Insurance Plc (Zurich) to bring Maersk Cargo Insurance, a product to protect customer’s goods against physical loss or damage.
A customers’ cargo can be exposed to various risks while in transit and Maersk Cargo Insurance covers goods from the time they are first moved for loading until the completion of unloading at destination, from and to almost every country in the world. Regardless of the transport or carrier used, customers can relax knowing their shipment is insured from door-to-door, and from departure to arrival.
Container logistics company
Zurich is able to have insurance products and services provided in over 215 countries and territories
“In line with our vision to become the global integrated container logistics company, we aim to provide our customers with a variety of solutions related to their supply chain. As another step in this direction, we are now expanding our product offering and adding cargo insurance to our portfolio which our customers are able to add to their booking seamlessly online, something that is currently not available in our industry."
"We are proud to be taking lead to digitally transform some of the core processes in the industry to further improve the customer experience,” says Kim Pedersen, Global Head of Logistics and Services at Maersk. Maersk Cargo Insurance is provided by Zurich, one of the largest Marine Cargo Insurers in the world. Zurich is able to have insurance products and services provided in over 215 countries and territories. They also possess the necessary financial capacity and credentials to insure the world’s largest shipments.
Elevating customer experience
“At Zurich, we are embracing digitalization to provide customers with better and simpler services and solutions. We are excited to work with Maersk to make cargo insurance available to their customers with just a few clicks,” mentions Howard Kingston, Global Head of Marine, Commercial Insurance at Zurich.
Maersk Cargo Insurance is available for nearly all commodities, including reefer products
Currently launching in Spain on 16 March 2020, Maersk Cargo Insurance is available for nearly all commodities, including reefer products and Special Cargo. “Maersk in Spain is proud to be part of the pilot launch of a solution created to significantly elevate the customer experience. Created to meet the needs of our customers, this is the first step in offering a cargo insurance product globally and having a variety of solutions based on our customers’ interests,” expresses Diego Perdones, Managing Director for the West Mediterranean Area.
Cargo insurance product
Aiming to make the customers’ supply-chain easier, they have the option of deciding at each shipment to purchase insurance or agreeing to have insurance included with every shipment upfront. With the benefit of settling all bills in one place, the insurance premium for Maersk Cargo Insurance is included in the regular Maersk Freight Invoice.
“The launch of Maersk Cargo Insurance in Spain marks the first step in offering a cargo insurance product globally and having a variety of solutions based on our customers’ interests. We look forward to successfully roll out the product across other countries in Europe throughout 2020.” says Maia Parlagashvili, Global Insurance Product Manager.
