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Bahamas-based ship-management group Campbell Shipping has extended its relationship with Inmarsat, a pioneer in global, mobile satellite communications, with an agreement that adds Fleet Care and Fleet Secure Endpoint to its existing 12-vessel Fleet Xpress solution.

Campbell Shipping will be able to carry out remote maintenance, support and repairs, and comprehensive network protection, on top of fast, reliable, and extensive global coverage already provided by Fleet Xpress.

Bandwidth and stability

These performance characteristics were key to Campbell’s decision to migrate its fleet of dry-bulk carriers to Fleet Xpress from Fleet Broadband in 2018.

With vessels often sailing in areas of the Southern Hemisphere, the Fleet Xpress combination of highspeed Ka-band plus continuous L-band back-up delivers the bandwidth and stability to keep business operations online 24/7 and allow the crew to remain in contact with friends and family on shore.

Stable access to communication

Since the upgrade, our ships have been better connected, with crew enjoying entertainment services"

Michael Dean, IT Vessel Manager, at Campbell Shipping, said, “We opted to renew our contract with Inmarsat based on its extensive coverage and our positive experience working with the company so far."

"Since the upgrade to Fleet Xpress, our ships have been better connected, with crew enjoying more stable access to communication and entertainment services."

Round-the-clock remote support

"Thanks to Inmarsat’s value-added applications, we can also rest assured that vessel equipment and networks are safe.”

By enabling round-the-clock remote support from Inmarsat engineers, Fleet Care will prove especially valuable when Campbell’s vessels operate in isolated ocean stretches where physical access by service technicians would be difficult.

Maintenance programme

As well as helping keep critical communication systems in working order and thereby promoting safer, more efficient operations, the fully managed maintenance programme provides cost transparency, with a fixed monthly fee replacing more costly annual services.

Fleet Secure Endpoint will provide Campbell with continuous protection of all online endpoints

Meanwhile, amid growing concerns over maritime cyber-attacks and malware, Fleet Secure Endpoint will provide Campbell with continuous protection of all online endpoints on the vessel network, automatically monitoring, identifying, and blocking threats as they arise.

Reliable connectivity and robust cyber security

Logan Murray, Sales Manager, Inmarsat Maritime, said, “Campbell Shipping has shown itself to be a forward-thinking ship manager that understands the importance of reliable connectivity both for business operations and crew welfare."

"We are delighted to renew our long-standing relationship with the company and look forward to helping it reap the additional rewards of remote maintenance and robust cyber security.

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