Satcom Direct (SD), the business aviation solutions provider, has signed a deal making it the preferred connectivity supplier for Avcon Jet, the Austria-headquartered aircraft management and charter operator.
SD is supplying all connectivity tools for the company, including voice and data services, flight deck communications, and cybersecurity solutions.
SD Xperience portfolio
Avcon Jet manages a growing mixed fleet, consisting of more than 70 aircraft, from offices based at twelve major international business aviation hubs.
The versatile and comprehensive solution provided by SD software, hardware, and infrastructure services delivered through the SD Xperience portfolio, supports Avcon Jet’s diverse needs and influences the selection process.
SD Pro® platform
SD will support an integrated, customised hardware upgrade roadmap to ensure that each aircraft is fit
SD will also support an integrated, customised hardware upgrade roadmap to ensure that each aircraft is fit with the appropriate connectivity tools, making for more efficient planning and budgeting.
Integration of third-party trip planning, and other operational software, into the open architecture of the SD Pro® platform, adds further value to Avcon Jet operations.
Real-time assistance
Real-time assistance and troubleshooting are provided by the global SD support team, 24/7/365 in a variety of languages. The resiliency of the SD product offerings, combined with the rapid response times and truly global footprint of technical experts, positioned SD as the preferred provider.
"As one of Europe’s major business aviation companies offering a wide range of services, it is imperative that our provider can supply all our aircraft with the right connectivity services, seamlessly and securely," said Maximillian Maruna, Chief Operating Officer for Avcon Jet.
Seamless and custom services
Maximillian Maruna adds, "As technology moves so rapidly, we also need to know we have immediate access to the necessary support and assistance for those services. The additional focus on cybersecurity and ability to customise services made SD the obvious choice for our needs."
"Providing customised solutions that adapt to a growing and changing fleet delivers tangible value to operators," said Michael Skou Christensen, SD VP International.
Hardware and software connectivity
Michael Skou Christensen adds, "As the exclusive connectivity services supplier to Avcon Jet, we can better serve their needs, whether it be providing hardware and software connectivity packages, upgrading cabin systems, enhancing cybersecurity, or simply providing assistance through our customer support team."
He continues, "The ability to synchronise the flight operations of each aircraft will reduce workload and make life easier for Avcon Jet, its customers, and crews."
