28 May 2020

A top tier General Merchandise importer into North America selected Maersk Customs Services to optimise vessel level clearance. The importer was paying a high amount of Merchandise Processing Fees (MPF) on an annual basis.

Administration costs and reconciliation were increasing as the company grew its imports year-on-year. A.P. Moller – Maersk (Maersk) took on the challenge and provided an efficient solution.

The challenge

  • The importer was paying a high amount of Merchandise Processing Fees (MPF) on an annual basis.
  • Administration costs and reconciliation were increasing, as the company grew its imports year-on-year.

The customer

  • Top tier General Merchandise importer into North America.
  • Received and delivered cargo from multiple origins to multiple destination ports in the United States of America (USA) and Canada.
  • Partnership with Maersk for 15+ years in SCM and CHB.

Maersk Customs Services

  • Maersk Customs Services formalises a pilot programme, along with a long-term road map to combine multiple Bills of Lading per vessel to a single entry.
  • The number of entries per Bill of Lading per vessel comes down from 40 to 1.
  • Maersk works closely with the authorities, if any container is on hold. The other containers are released to the client, while the on-hold container is inspected.

The result

  • The customer availed US$ 700,000 savings in the first year’s pilot programme and US$ 1.5 million savings in the second year.
  • Maersk’s solution reduced the need for administrative and financial reconciliations.